You may have heard the expression “peel the onion” or in OD language, “ladders of inference.”  In health care, both patients and staff have choices about where to place their loyalty.  If one were to delve into what lies beneath patient loyalty,  “credentials” and “competencies” come to mind.  Recognition of critical competencies factors into staff loyalty, too, especially with respect to scarce talent.  Today’s webcast,

Health Care Rx (Prescription): Recognize Competencies & Retain Critical Talent

 explores how the best health care organizations have gone beyond credentials to recognizing development and demonstration of critical competencies, particularly amongst their “scarce” talent. 

HCI members, please add your insights, experience and questions below in our post-webcast blog with each other and our presenters Pam Bilbrey and Dr. George Soper, and expert advisors Pat Zingheim and Jay Schuster…     

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